Policies

Accepted Forms of Payment

Front Porch Farm uses CSAWare, an online platform that helps manage our customer orders and accounts. We accept electronic checks, Visa, Mastercard, Discover, and American Express.

We do not store or receive any financial data about you; rather we store a "token" with your member ID. At midnight on the day that you are scheduled to have received your CSA box, CSAWare sends this token plus the amount that is due to Checkgateway.com or Authorize.net, and then your account is charged.

Your Cash Account

Your credit can be treated like a piggy bank. CSAware calls it “Cash Account.” Payments will always pull from your Cash Account before you are charged. You can add items onto your order and use your Cash Account to pay for them. Any money left in your Cash Account will roll over to the next season if it is not used. However, if you will not be signing up for the next CSA, you must use your credit before the end of the season.

Communications
Front Porch Farm will be communicating with you via email on a regular basis to inform you of a payment that has been made, or to remind you of a scheduled pickup and many other communications in regards to your CSA subscription as well as happenings on the farm.

By agreeing to join our CSA, you are agreeing to open and read all email communications as soon as you see them as much of the information is time sensitive.

Privacy Policy
As stated in section 1) Accepted Forms of Payment, Front Porch Farms or CSAWare does not store or receive any financial data about you; rather we store a "token" with your member ID. At midnight on the day that you are scheduled to have received your CSA box, CSAWare sends this token plus the amount that is due to Checkgateway.com or Authorize.net, and then your account is charged.

Your private information is not shared with any other entities.

Please be aware that Front Porch Farms will be communicating with you via email on a regular basis to inform you of a payment that has been made, or to remind you of a scheduled pickup and many other communications in regards to your CSA subscription as well as happenings on the farm.

By agreeing to join our CSA, you  are agreeing to open and read all email communications as soon as you see them as much of the information is time sensitive.

If you send us a request, we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Front Porch Farm takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying information. We will never share or sell your personal information without your permission.


Questions? email csa@fpfarm.com